Raul Valdes-Perez

Subscribe to Raul Valdes-Perez: eMailAlertsEmail Alerts
Get Raul Valdes-Perez: homepageHomepage mobileMobile rssRSS facebookFacebook twitterTwitter linkedinLinkedIn


Latest Blogs from Raul Valdes-Perez
A customer benchmarking engine is an emerging technology which uses an artificial intelligence approach to automate the reasoning that underlies data-driven benchmarking. Its benefits are discussed here, there, and elsewhere. Briefly, it uncovers comparative insights on customers which...
I keep hearing that “our Customer Success Managers need to have more strategic conversations with our customers.” I’ve heard this in numerous discussions with many customer success executives over the last year. And more recently, I continued to hear the … Continue re...
Electric utility companies promoting power conservation programs discovered that simply informing consumers of their electricity usage relative to neighbors lowered overall consumption. This type of normative social comparison has produced the same effects in other domains. Why does th...
In an editorial on March 22, the San Mateo Daily Journal called the new California School Dashboards “problematic”, “confusing”, and “useless”. It’s worth examining their perceptive reasoning, worthy of Silicon Valley, by reading the editorial,...
With the start of the New Year, the goals of customers are on my mind and the minds of many customer success managers. It’s no wonder. Goals help customers achieve success. They make it possible to align expectations. They focus … Continue reading →
Customer benchmarking —  the practice of identifying where a customer can improve or is already doing well by comparing to other customers – helps Customer Success Managers to deliver unique value to their customers. The comparative insights from benchmarking motivate … Continue ...
How is your county doing, where could it do better, what’s been changing, and among similar counties, who does best?OnlyBoth has launched a County Benchmarking Engine as its newest showcase application and public service, leveraging the availability of federal as well … Con...
“If you’re not getting better, you’re getting worse.” What do executives mean when they use this phrase? They know that if their company stays as they are, eventually they’d get worse compared to their competitors.  Their competitors’ success forces them … Continue reading →...
Taxation at the national level is controversial. Economists gather data and form opinions, and so do politicians. Factual, comparative insights on worldwide tax systems are needed. So we applied an automated Benchmarking Engine (taxes.onlyboth.com) to tax data on 195 countries, …...
Today OnlyBoth launches as a public service what is likely the largest benchmarking analysis ever conducted, as measured in terms of readable language output. The U.S. has about 1.4 million residents of nursing homes and 15,665 Medicare or Medicaid certified nursing homes. The … ...
OnlyBoth benchmarks U.S. hospitals as both a public service and as a visible demonstration of the power of an automated Benchmarking Engine. This enables hospital stakeholders to instantly discover in perfect English how they’re doing, not compared to absolute standards … C...
Comparing yourself to peers – also known as benchmarking – lets you understand how you’re doing, identify performance gaps and opportunities to improve, and highlight peer achievements that you could emulate, or your own achievements to be celebrated. As long … ...
Today we have launched a second public showcase application of our Benchmarking Engine, this time to mostly Department of Education IPEDS data on U.S. post-secondary educational institutions, or private colleges for short, that follow the FASB accounting standard, ranging from … ...
As I’ve argued elsewhere, business benchmarking has been held back by the problem of data availability, as well as by the lack of software automation, despite its worthy goal of enabling continuous organizational improvement. Most SaaS vendors are uniquely placed to … Conti...
In my discussions and readings, I’ve come across several ways that leaders try to improve organizational performance.  Let’s consider one approach that might be called “Just do it” and could be parodied as follows.  The Maximum Leader decides that twenty …...
People who know me have been asking why I joined OnlyBoth – an early stage technology startup. That’s quickly followed by the question: what is OnlyBoth anyway? Fair questions. First, the “what” question.  Founded by entrepreneurs Raul Valdes-Perez and Andre … Continue reading &#...
OnlyBoth was founded in March 2014 based on technology that answered a new question about data, never before posed computationally: What’s unusual or exceptional about a given entity, compared to all its peers?  The technology’s origins were in research carried … Cont...
Automated Insights has been acquired by Vista Equity Partners in conjunction with Stats LLC, a sports data and analytics vendor also bought by Vista (see TechCrunch, Xconomy, ZDNet). There has been media speculation about the implications of automated-writing (aka natural … Conti...
Today we added insights on baseball teams to our baseball application. This also introduces a third distinct data model, in addition to the models underlying our colleges and players applications. A data model refers to a generic type of application, … Continue reading →
Finding interesting and timely insights about baseball players is now easier and faster than ever with Scan Baseball, the new OnlyBoth bookmarklet feature. Imagine how hard it is for baseball commentators and writers to come up with new, interesting angles … Continue reading U...
In mid-July we launched a baseball application, but only on batters. Users would enter the name of a hitter and year (plus team if the player was traded in mid-season) and get OnlyBoth insights back. The idea was to launch … Continue reading →
Welcome to the inaugural blog post for OnlyBoth, founded in March 2014. Let’s consider what is OnlyBoth’s founding idea. Data has been abundant for a while, but much more of it is coming for several reasons. First, the web’s rise … Continue reading →